VATSIM - Networking issues across all Vatsim Services – Incident details

Experiencing partially degraded performance

Networking issues across all Vatsim Services

Monitoring
Degraded performance
Started about 22 hours ago

Affected

Web Services

Degraded performance from 1:00 AM to 12:00 AM

Connect

Degraded performance from 1:00 AM to 12:00 AM

myVATSIM

Degraded performance from 1:00 AM to 12:00 AM

Terminal

Degraded performance from 1:00 AM to 12:00 AM

Core API

Degraded performance from 1:00 AM to 12:00 AM

Dataserver

Degraded performance from 1:00 AM to 12:00 AM

Updates
  • Monitoring
    UTC
    Monitoring

    Network traffic at the upstream provider seems to have stabilized.

  • Identified
    UTC
    Identified

    We have observed networking issues with our upstream provider that is causing a degradation of service for many Vatsim services. Unfortunately this is beyond our control and will resolve itself once the upstream issues resolve.