myVATSIM timing out on a subset of requests

Resolved

Degraded performance

Started about 3 years agoMay 14, 2023Lasted about 7 hoursMay 14, 20233:4710:27 PMUTC

Affected

Web Services

myVATSIM

Core API

Updates

Resolved
May 14, 2023 at 10:27 PMUTC
Resolved
May 14, 2023 at 10:27 PMUTC
This incident has been resolved.
Monitoring
May 14, 2023 at 8:09 PMUTC
Monitoring
May 14, 2023 at 8:09 PMUTC
We've restarted our API deployment and are starting to see recovery at this time.
Investigating
May 14, 2023 at 3:47 PMUTC
Investigating
May 14, 2023 at 3:47 PMUTC
We are currently investigating this incident.

VATSIM - myVATSIM timing out on a subset of requests – Incident details