All systems operational

Infrastructure

100 % uptime
Aug 2023100% uptime
Sep 2023100% uptime
Oct 2023100% uptime

Web Services

99.99 % uptime
Aug 202399.69% uptime
Sep 2023100% uptime
Oct 2023100% uptime

FSD

100 % uptime
Aug 2023100% uptime
Sep 2023100% uptime
Oct 2023100% uptime

AFV

100 % uptime
Aug 2023100% uptime
Sep 2023100% uptime
Oct 2023100% uptime

Notice history

Oct 2023

No notices reported this month

Sep 2023

USA METARs out of date due to AWC outage
  • Resolved

    This incident has been resolved.

  • Identified

    METARs for airports in the United States are currently out-of-date due to issues with the Aviation Weather Center. We're monitoring the upstream issue and will close this incident once we have observed recovery.

FSD USA-WEST Network Connectivity
  • Resolved

    This incident has been resolved. FSD USA-WEST and Automatic Server Selection are fully operational.

  • Monitoring

    We plan to bring US-WEST and Automatic Server Selection back to full service shortly. Network connectivity issues with one of our providers has been resolved.

  • Identified

    We are continuing to keep FSD USA-WEST and one server supporting Automatic Server Selection out of service. All other systems remain fully operational.

  • Identified

    FSD USA-WEST and a server supporting Automatic Server Selection have been disconnected from the network. This removes impact from network operations. Once connectivity is restored we will bring them back into service. At this time everything else is operating properly. New connections will be sent to servers not impacted and existing have been migrated to others.

    When those servers were in service, users may have occasionally been unable to connect to FSD or experienced netsplits.

  • Identified

    FSD USA-WEST has been taken out of service while connectivity is restored.

  • Identified

    One of our upstream providers is experiencing networking problems in their SFO region. This is currently affecting FSD's USA-WEST server.

Aug 2023

METAR Service Errors
Networking issues causing Datafeed corruption and Slurper outages
  • Resolved

    This incident has been resolved.

  • Monitoring

    We've restarted more of our systems and are seeing recovery. Please reach out if you're still seeing issues.

  • Identified

    We are currently seeing network connectivity issues at our provider's datacenter in Frankfurt. Pilots and controllers connected to Germany 1 & 2 may occasionally be timed out by the AFV Slurper and lose audio connection.

    We've also observed occasional corruption of the Datafeed. Applications using the Datafeed (SimAware, VAT-Spy, VATprism, etc) will occasionally not be able to fetch network data.

  • Identified

    While the issues with Slurper have resolved, we're still seeing occasional corruption of the Datafeed. Applications using the Datafeed (SimAware, VAT-Spy, VATprism, etc) will occasionally not be able to fetch network data.

  • Monitoring

    We're starting to see recovery at this time. The Datafeed is back to its normal state and AFV connections are no longer being timed out.
    We'll keep monitoring this incident in case any further issues come up.

  • Identified

    Our compute provider is experiencing networking issues that are affecting our Datafeed and Slurper systems.

    VAT-Spy, Simaware, and other consumers of the Datafeed may occasionally receive incorrect or corrupt data.
    Pilots and controllers may occasionally become disconnected from Audio for VATSIM.

    Thank you for your patience while we work towards a resolution with our vendors.

Networking issues affecting FSD
  • Resolved

    This incident has been resolved. Our compute provider has patched their networking systems across all regions and has observed full recovery.

  • Monitoring

    Our compute provider has deployed a fix to all regions. Recovery may still be ongoing as systems return back to normal.
    We'll continue monitoring this issue in case it crops back up.

  • Identified

    Our compute provider for FSD and other services is currently experiencing issues globally across their network.
    Users may occasionally be unable to connect to FSD or experience netsplits.
    We will update this incident once we have confirmation that the networking issues have been resolved.

Aug 2023 to Oct 2023